Privacy Policy

Effective Date: 12th February 2025

Company Name: Jama Jewels BV
Website:
www.jamajewels.eu
Registered Office: Jama Jewels BV, Schupstraat 1/7, Office 609, Bus No 10, 2018 Antwerpen, Belgium
VAT Number: BE1000875197

At Jama Jewels, we value your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our website and services.

By using our website, you consent to the collection and use of your data as described in this Privacy Policy.

1. Data Controller

The data controller responsible for your personal data is:
Jama Jewels BV
Schupstraat 1/7, Office 609, Bus No 10, 2018 Antwerpen, Belgium
Email: info@jamajewels.eu
Phone: +32 489 03 30 55

2. Information We Collect

We collect the following types of personal information:

      Personal Identifiable Information (PII): This includes your name, email address, phone number, shipping and billing addresses, payment information, and other details necessary for order fulfillment and customer support.

      Non-Personal Information: This includes browsing data, IP address, device type, browser type, and other technical information collected automatically as you interact with our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

      To Process Orders: We use your personal data to fulfill orders, including invoicing, payment processing, and delivery of products.

      Customer Support: To assist you with inquiries, issues, or requests regarding your orders or our products.

      Marketing Communications: With your consent, we may send you promotional emails, newsletters, and other marketing communications.

      Website Functionality and Improvement: To enhance your shopping experience and improve our website’s functionality.

4. Legal Basis for Processing Your Data

We process your personal data based on the following legal grounds:

      Performance of a contract: We process your data to complete transactions, deliver products, and provide customer service.

      Consent: For sending promotional content or marketing communications, where you have given us explicit consent.

      Legitimate interests: To improve our website, prevent fraud, and personalize your user experience.

      Legal obligation: To comply with applicable laws (e.g., tax, accounting, or legal requirements).

5. How We Share Your Information

We do not sell your personal data. However, we may share your information with third-party service providers for the following purposes:

      Payment Processors: To process payments securely.

      Shipping Providers: To fulfill orders and manage deliveries.

      Marketing and Analytics Providers: To help us enhance and optimize our website and marketing efforts.

All third-party service providers are required to adhere to GDPR regulations to ensure the protection of your personal data.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for any legal or accounting obligations. After that, we will securely delete or anonymize your data.

7. Your Data Protection Rights

Under the GDPR, you have the following rights regarding your personal data:

      Right to Access: You can request access to the personal data we hold about you.

      Right to Rectification: You can correct any inaccuracies in your personal data.

      Right to Erasure: You can request that we delete your personal data under certain circumstances.

      Right to Restriction of Processing: You can request the restriction of your personal data processing in certain cases.

      Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

      Right to Object: You have the right to object to our use of your personal data for direct marketing or profiling purposes.

To exercise these rights, please contact us at [Insert Contact Email].

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, personalize content, and analyze site traffic. Cookies are small text files stored on your device that enable us to track your preferences and actions.

You can control cookie settings through your browser, including rejecting cookies or setting preferences for specific types of cookies. For more information on how we use cookies, please refer to our Cookie Policy.

9. Security of Your Data

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.

10. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your personal information in accordance with GDPR requirements. We may use standard contractual clauses, privacy shields, or other legal mechanisms to protect your data.

11. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect or process personal data of children. If we become aware that we have collected data from a child, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email: info@jamajewels.eu

Contact Number: +32 489 03 30 55

Company Name: Jama Jewels BV

Website: www.jamajewels.eu

Registered Office:Jama Jewels BV, Schupstraat 1/7, Office 609, Bus No 10, 2018 Antwerpen, Belgium